Articles

MS Readiness Assessment

• Identifying Infected Data While Caching

  Overview This KB article discusses if Exinda can detect whether or not cached data is infected. Information Exinda cache works for any traffic that is on port 80 (HTTP). As long as the data is cacheab...

• BitTorrent seen in multiple policies

  SummaryThe process in which the optimizer classifies Bit Torrent traffic. OverviewBitTorrent traffic may appear to be improperly classified in the ALL policy, and it also will classify parts of the co...

• Bitrates in Exinda

  Overview This article provides information on how Exinda calculates Mbps > Kbps, which rate does Exinda use: 1Mbps=1024 Kbps or 1Mbps=1000 Kbps.   Information According to the ExOS 6.4.3 Release Notes...

• Bandwidth Limited to Old License After Upgrade

  Overview Bandwidth is limited to old license after an upgrade.   Root Cause The old license is still active in Exinda.   Resolution If the bandwidth seems to be limited to an old license, check to mak...

• Are a Large Number of Concurrent Connections Normal?

  SummaryWhen looking at the number of concurrent connections on an Exinda under the System graphs, it is useful to be able to determine whether a high number of connections are normal for the environme...

• Application Performance Score not showing any statistics

  SummaryThe APS is not showing any stats after the baseline has completed. OverviewThis article addresses an issue where an Application Performance Score(APS)has been created and after the baseline is ...

• Appliance license will expire soon.

  Summary User is getting notified by Exinda appliance that Appliance license will expire soon. Overview When user logs into exinda appliance, it notifies the user that their license will expire soon fo...

• Appliance does not allow to run PDF reports

  SummaryWhen tried to generate report and sent it out via email, there's an error message: file/temp/exreport_(devicename and date&time).pdf does not exist or is not a regular file ... OverviewWhen you...

• Apple iOS downloads classified as HTTP

  OverviewTraffic which should be classified as iOS OS Update is appearing as HTTP instead. This problem can be viewed in Monitor > Real Time. CauseIf there is already an application object setup for iO...

• An Application Seems to Be Wrongly Discarded

  Overview This article provides troubleshooting instructions regarding instance where one suspects an application to be incorrectly removed.    Information If you suspect that an application you have n...