Articles

MS Readiness Assessment

• Windows 10 Sometimes Can't Connect Through SMB Accelerated on the Exinda

  Overview Sometimes it can be evidenced that Windows 10 clients get random 'Access Denied' errors while accessing shares through connections that are accelerated through an Exinda appliance.   Informat...

• Commands Taking Too Long to Be Applied When Applying Scripts to Configure an Exinda Appliance via SDP, EMC, CLI or WebUI

  Overview When importing scripts to configure an Exinda Appliance via Service Delivery Point (SDP), Exinda Management Center (EMC), Command Line Interface (CLI) or WebUI, some commands take a too long ...

• Flow - Explanation

  Overview Exinda ExOS documentation mentions Flow is several places. This article explains what a flow is. Information A flow is basically all packets involved in a conversation with the same IPs and t...

• WebUI Shows No Bootable Partition

  Overview After an upgrade to 7.0.3, there is see no bootable partition. The partition is shown as unknown. This article provides a resolution to this error.   Root Cause This can be caused by an upgra...

• Websites Not Loading and Getting Timeout

  Overview In certain cases, when users browse a website, the web page keeps on loading and eventually times out or certain content on the web page will not load. When Edge Cache is turned off, the web ...

• Web UI Inaccessible: No Permission to Access/AMS Server

  Overview When accessing the web interface of the Exinda, the users sometimes get the following error: Forbidden You don't have permission to access /ams/ on this server. Apache server at 10.3.3.120 Po...

• Web UI Inaccessible After Changing System Time in ExOS Version 7

  Overview This article provides an explanation of why Web UI is inaccessible after changing the system time in ExOS version 7.   Information When the system time is changed in firmware version 7.0 or h...

• Web Pages Not Loading and Not Presenting an Error Message

  Overview When web pages are loaded, HTTP return codes are given to indicate the status of the page. A standard HTTP 200 response indicates that the page has loaded okay. HTTP 404 means the page does n...

• Web Freezes When Accessing Exinda

  Overview The article explains what needs to be done when Exinda WebUI is sluggish and/or freezes when trying to access it or browse through it.   Root Cause This happens when the device is under a spe...

• Warning: 'Cannot Write Log File: /var/log/squid/cache.log'

  Overview The article provides a resolution for the following error message: pm[2083]: [pm.NOTICE]: Output from squid (Squid Cache Proxy) (pid 12283): WARNING: Cannot write log file: /var/log/squid/cac...