Overview

This article provides information on what to do to transfer/swap a license to a replacement Exinda appliance/box. An example is replacing a 10/2Mbps box with a 6/2Mbps box due to a power or hard disk failure. 

Solution

Prerequisites: The original box and replacement box serial numbers and host ids are known.

1. Contact Exinda Network Orchestrator Support Team about transferring/swapping a license, provide all the relevant information - the original box and replacement box serial numbers/host ids.
2. Support will send a PDF file with the updated license key for the replacement Exinda box 
3. Follow these instructions to input the new license.

Testing

The replacement box works with the new license. 

<supportagent>
Please see the article for Transferring Exinda Licenses.
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