Patrick Ng
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Activity overview
Latest activity by Patrick Ng-
Patrick Ng created an article,
No Users After Configuration of AD Connector
Overview The AD service is running but does not show any users. The AD Connector process is not connecting. You are experiencing a problem with synchronization of an AD server. The information of t...
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Patrick Ng created an article,
High CPU and No Monitor Graphs because of 'Error Retrieving Data'
Overview You are experiencing high CPU usage on the Exinda and see "Error retrieving data' messages. There are over 100 missing tables in MySQL. Reports are also not generating. You may be experien...
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Patrick Ng created an article,
High CPU Utilization on Exinda 3062
Overview You are experiencing high CPU utilization on the Exinda 3062. The tcpad process is consuming high CPU. TCP health in the WebUI have large numbers ignored and refused connection for Interna...
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Patrick Ng created an article,
Dead on Arrival (DOA) Unit Showing B2 Error Code after POST
Overview You recently received a new Exinda 3062 but it is not booting up and looks to be dead on arrival. Connecting the device via serial (PuTTY) console reveals a B2 error code. Solution Befor...
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Patrick Ng created an article,
ExOS version required to install and use SSL certificates
Overview You are curious what Exinda OS version is required to install and use SSL certificates. Information The SSL certificate should be compatible with version EXOS 6.4.0 and above. Exinda by d...
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Patrick Ng created an article,
Application Usage Data from SQL DB Tables Seem Not Up-to-date
Overview You are working on creating a dashboard using the Exinda- SQL DB tables to present network information. You see that the data fetched from the tables are old and not showing current, up-to...
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Patrick Ng created an article,
OpenSSH Vulnerabilities Addressed in v7.4.13 and v7.5.0
Overview You are curious whether ExOS v7.4.13 is impacted by the following OpenSSH vulnerabilities: CVE-2006-4925, CVE-2006-5794 CVE-2007-0726. CVE-2007-4752, CVE-2007-2243. Information ExOS versi...
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Patrick Ng created an article,
JQuery Multiple Cross Site Scripting (XSS) Vulnerability
Overview You are curious what is being done to fix the remote web server's JQuery version 1.2 multiple cross site scripting vulnerability. Information JQuery upgrade is a complex task that can impa...
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Patrick Ng created an article,
Troubleshooting SLA-loss alarm connectivity issues
Overview You observe a sla_loss alarm on your Exinda and wondering whether these SLAs can be ignored. You have multiple sites configured in the Exinda and some are triggering the sla_loss alarm. Yo...
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Patrick Ng created an article,
Time Needed for a Backup Restoration and Impact on Production
Overview You are curious how long does a backup restoration take and whether it impacts production if done during business hours. Furthermore, you are interested whether previous logs will be resto...