Central KB

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Latest activity by Central KB
  • Central KB created an article,

    Editing Account Details

    Overview GFI Software personnel uses the account details stored in the GFI Accounts Portal to let you know about product releases, system issues, press releases and other types of beneficial inform...

  • Central KB created an article,

    Creating A New User Account on GFI Support Portal

    Overview This article describes the process to create a new user account on the GFI Support Portal in order to submit service requests or get ticket updates. Note: If you are using the GFI Support ...

  • Central KB created an article,

    Warning: "ICMPv6: NA: someone advertises our address on interface eth1" Shown in the Logs

    Overview During regular operations, the following warning message may appear in logs, without no apparent reason: ICMPv6: NA: someone advertises our address fe80:0000:0000:0000:b283:dead:beef on et...

  • Central KB created an article,

    Restricting SNMP Access Using the CLI

    Overview Sometimes, it is necessary to restrict SNMP (Simple Network Management Protocol) access to a particular subnet; this can limit the users that have access to the SNMP to just a few hosts or...

  • Central KB created an article,

    When Edge Cache Is Enable, Users Are Redirected to the Portal in the Middle of a Session

    Overview At times, users may experience the issue of being redirected to the portal in the middle of a session while Edge Cache is enabled. This article explains how you can troubleshoot this issue...

  • Central KB created an article,

    AAA Authentication Method

    Overview  This article provides a brief overview and configuration process of the AAA authentication method. Information AAA configures how remote users should authenticate to the Exinda appliance...

  • Central KB created an article,

    Resetting Password for Your SDP Account

    Overview This article discusses the steps to be followed reset a password for SDP account.   Process In case the password for an SDP account is forgotten or is not working for an unknown reason, re...

  • Central KB created an article,

    Statsd Errors In Log

    Overview The users notice that a lot of Statsd errors start appearing in logs, like the following and can happen during or after some missing reporting on graphs or no reporting at all. It shows so...

  • Central KB created an article,

    HSTS Missing from Exinda HTTPS Server

    Overview A vulnerability scan of the Exinda finds this issue on Exinda devices running version 7.4.9 and below.HTTP Strict Transport Security (HSTS) makes browsers use HTTPS instead of HTTP to acce...

  • Central KB created an article,

    Monitor System Graphs Not Showing Graphics on Internet Explorer 11

    Overview If you use Internet Explorer 11 as your browser, you may experience an issue where some of the graphs under Monitor System do not show any graphics, as shown in the below example:  Enviro...