Overview
You are receiving a weekly error email of "Unexpected shutdown of host" at exactly the same time every week. Your 4062 Exinda device is only used for monitoring and reporting traffic and not used in-line.
Symptoms include-:
- Rebooting generates the error "sSMTP[9421]: Invalid recipient notifications@autosupport.exinda.com; continuing to send to other recipients."
- Bridges go into bypass around the time of shutdown
- You are using ExOS 7.4.13.0110
- Sysdumps and logs are generating errors due to the scheduler process
Feb 1 02:08:30 DC-Exinda pm[2330]: [pm.NOTICE]: Process sched (Scheduler Daemon) terminated unexpectedly, but left nothing that we recognized as a core fileFeb 4 02:07:28 DC-Exinda pm[2330]: [pm.NOTICE]: Process sched (Scheduler Daemon) terminated unexpectedly, but left nothing that we recognized as a core fileFeb 7 02:08:34 DC-Exinda pm[2334]: [pm.NOTICE]: Process sched (Scheduler Daemon) terminated unexpectedly, but left nothing that we recognized as a core file
Solution
- Because the Exinda is not used in-line, disable any bridges as Exinda is not used to optimize traffic using the following bridge CLI command.
no bridge <bridge> enable - Delete any scheduled jobs that are currently unused. Navigate to the Configuration > System > Setup > Scheduled Jobs window and delete the appropriate scheduled jobs.
- Disable autosupport email by using the following commands in CLI:
en
conf t
no email autosupport enable