This article details potential solutions when an Exinda 8064 fails to boot properly and there is an error message regarding boot and the BIOS:
"No boot device available.
Current boot mode is set to BIOS.
Please ensure compatible bootable media is available."
RAID-1 is found to be configured but is not in a healthy state; both hard drives show as foreign disks.
- Check if the Hard disk drives are showing green LED or if any are showing amber color LED. If there are amber lights, please contact Exinda Customer Support.
- Connect a keyboard to the Exinda appliance, and press the F11 key when the appliance boots up to access the BIOS settings. Check under Boot if any drive is found for booting or check under Boot manager to check if the RAID is accessible for booting
- This Exinda is a Dell server-based model, and so you can use iDRAC to check the hardware component status. You can refer to the Default IPMI Credentials for logging onto iDRAC unless you have changed it. The following instructions are for viewing/setting up iDRAC IP on the Exinda Dell Server:
- During the BootProcess, when the message Press <Ctrl-E> for Remote Access Setup within 5 sec..... appears, immediately press <Ctrl+E>.
- iDRAC configuration utility opens up.
- To set up or view the iDRAC access IP, go to LAN >IP Address Source.
- Here the available options are Static or DHCP and the default IP address for iDRAC is 192.168.0.120.
- If DHCP is selected, then the Ethernet IP Address field will show the IP from the DHCP server. If Static is selected, then you can enter an IP and netmask. Also, if Static is chosen, remember to enter the Default Gateway.
- Go to LAN User Configuration and then to set up user account.
- Press <ESC> and save your changes.
- Connect to iDRAC. If If disks show as “Foreign Disks” select “Import Foreign Configuration” from the RAID controller so it can boot.
- If the above steps have not resolved the issue, try performing a hard reset by removing the power cable for at least 15 minutes and plug it back in again to check if it boots
- Reimage the system if necessary. Please refer to this article on Installing Exinda Image via CLI
Check to see if the Exinda 8064 boots properly without any issue.
Continue to observe the Exinda device after reimaging. The cause may be varied from hard disks failing to the controller starting to fail. You can read more about it in this Dell article.