Your Exinda 8064 system fails to start properly at boot and there is a boot BIOS error message:
PXE-E61 Media test failure, check cable.
No boot device available.
RAID-1 is found to be configured but is not in a healthy state; both hard drives show Foreign status.
The root cause of this issue could be multiple: hard disks about to fail or controller starting to fail. You can read more about it in this Dell article.
Follow the steps below in order to bring your unit back to a usable state.
- Check if the Hard disk drives are showing green LED or if any are showing amber color LED. If there are amber lights you might be having HDD failure. In this case please contact Exinda Customer Support.
- Try performing a hard reset by removing the power cable for at least 15 minutes and plug it back in again to check if it boots
- Connect a keyboard to the Exinda appliance, and press the F11 key when the appliance boots up to access the BIOS settings. Check under Boot if any drive is found for booting or check under Boot manager to check if the RAID is accessible for booting
- This Exinda is a Dell server-based model, so you can use iDRAC to check the hardware component status as described in Viewing/Setting up iDRAC IP on Exinda Dell Server. You can refer to the Default IPMI Credentials for logging onto iDRAC unless you have changed it.
- Once connected to iDRAC check disk status. If disks show as “Foreign Disks” select “Import Foreign Configuration” from the RAID controller so it can boot.
- You might need to reimage the system after fixing the RAID configuration. Please refer to this article on Installing Exinda Image via CLI
Check to see if the Exinda 8064 boots properly without any issue. Continue to observe the Exinda device after reimaging.