This article troubleshoots when the optimizer does not start and you are getting the message "Error: Cannot ‘Show Policies’, Optimizer is not ON."
- Configure the circuit bandwidth to ensure it does not exceed the maximum license bandwidth. See the Bitrates in Exinda article to reference how Exinda calculates 1Mbps = 1000 Kbps (instead of 1024 Kpbs). For example, if your license is 10G, the bandwidth should be 10,000,000 kbps.
- If the Optimizer still fails, please contact a support agent to ensure the Host ID of the Exinda matches the licensing server.
Please refer to the Certificate/License Host ID is Wrong article to change the Host ID within the Exinda License Database (EBS).
Check to see if the error message still occurs and whether the optimizer is now functioning as intended.