Overview
In rare cases, an Exinda appliance may not boot and show a PCIe fatal error, followed by a number, on the LCD display. This is only relevant to Exinda appliances using Dell hardware with LCD display.
This article provides information on how to proceed when a device won't boot and shows "E171F PCIe fatal error on Bus" on the LCD display.
Root Cause
The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space on the bus specified by the LCD display.
Resolution
-
The first thing to do would be to reseat the PCIe cards inside of the Exinda.
-
Please make sure that all power cables are removed from the device.
-
Hold down the power button for about 30 seconds to drain any remaining power.
-
Then, open up the device and reseat any PCIe cards installed.
-
- After performing the steps above, if the device is still showing the same issue, please open up a support case for further assistance.