Overview
When logging in to Exinda Appliance, a license expiration notification message is displayed even if the current license is still valid:
Appliance license will expire soon.
Root Cause Analysis
Diagnosis
- It may be referring to a Shell Unlock License Key which is required to enter the shell of Exinda Appliance.
If you see this informationLK2-RESTRICTED
written at the beginning of the license, then its an indication that the Shell Unlock License Key is about to expire.
Example of a Shell Unlock License Key:
LK2-RESTRICTED_ABCD-12A3-EFG4-H5I6-J423-KLM8-6NP2-QRS0-TUVW-3XY0-Z59R-ABC8-12A9-F
- If the information
LK2-RESTRICTED
is not displayed with the license key, then it is referring to the Exinda Appliance License Key itself.
Solution
Scenario1:
If it is confirmed to be a Shell Unlock License Key, just simply ignore or delete this license as it will not affect anything on Exinda.
Scenario2:
If it is confirmed to be the Exinda Appliance License Key, please reach out with the contact owner or Sales Team.
Confirmation
The license expiration notification message should no longer appear upon login.