Overview
No Data while navigating like this,
Navigation A
-- Monitor > Subnets > Select any subnet > shows time graph with different applications/applications group [ works fine ]
Navigation B
-- Monitor > Subnets > Select any subnet > select unclassified traffic > do not shows any traffic [whereas same time period was showing traffic in in previous page].
Cause
The reason for this is currently appliance have two different databases having different parameters to calculate data.
NEW DATABASE: New database is reflected by all the time graphs
OLD DATABASE: old database is reflected by PIE charts.
This issue is specifically related to old graph as navigation B points it to the old pie charts which is trying to specify all the users using that specific application in that specific subnet. Since we have all the data before this step so new graphs are fine.
Workaround
It's difficult to exactly find hosts using unclassified traffic with respect to specific subnet if those old graphs are not showing data, but as alternate we can find collectively which hosts are using unclassified traffic by either monitoring real time [ Monitor > Real Time > Conversation ] or [ Monitor > Applications > Unclassified > Top listeners will give IP's] and then one can manually find out which subnets do they belong to,they will exactly get what they wanted from those old graphs.
Resolution
Currently team is working on these issues and will be reflected in our cloud based instances.
Defect ID
D-05110Additional Information
For further information please feel free to contact Exinda Support.
Internal Notes
What I have observed is that even for apps that are classified as http, windows update etc (almost all), Old graph data do not matches with new time series graph.