Overview
The error "PST0129 memory is detected, but is not configurable" occurs on Exinda HW Box 8063 following a firmware update, preventing the unit from booting. This is a known issue on the Dell platform used by Exinda 8063, resolved by power-cycling the appliance and updating the iDRAC Lifecycle Controller and BIOS.
Information
Error Message: "PST0129 memory is detected, but is not configurable"
Cause: This error is a known hardware POST issue on the Dell platform used by Exinda 8063, related to memory initialization.
Resolution Steps:
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Power-Cycle the Appliance:
- Turn off the Exinda HW Box 8063.
- Wait for a few seconds and then power it back on.
- This step clears the immediate POST condition.
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Update iDRAC and BIOS:
- Access the server’s management interface.
- Update the iDRAC Lifecycle Controller to the latest version.
- Update the BIOS to the latest version, which includes an Intel memory initialization fix.
- Follow the standard update procedures for your server.
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Verify Resolution:
- Ensure the appliance boots successfully without the error message.
- Confirm the system is fully operational.
Note: If the error persists after following these steps, further investigation may be required, and you should contact support for additional assistance.
Frequently Asked Questions
- How do I know if this error applies to my situation?
- You will see the error message "PST0129 memory is detected, but is not configurable" during the boot process of your Exinda HW Box 8063.
- What should I do if the error persists after power-cycling and updating?
- If the error persists, ensure that the updates were applied correctly. If the issue continues, contact support for further assistance.
- Are there any specific versions of iDRAC or BIOS required?
- Ensure you are using the latest versions of iDRAC and BIOS available for your server model, as they include necessary fixes for memory initialization issues.
Priyanka Bhotika
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